“Investor Helpline” is a free of charge dedicated online portal to handle investor grievances administered by different authorities i.e. Ministry of Corporate Affairs, Securities and Exchange Board of India (SEBI) and Reserve Bank of India (RBI) in a focused and sustained manner. It is sponsored by Investor Education and Protection Fund under Ministry of Corporate Affairs (MCA). Right from filing of grievances to tracking status and interaction with administrator has been made online to make it user-friendly. The objective is to impart thrust to investor grievances and make the companies respond promptly. Additionally, the portal aims at development of an informed and enlightened investor.

Shri Prem Chand Gupta, Hon’ble Union Minister of Corporate Affairs, in his inaugural address termed the launch of this website in September, 2006 under IEPF as another attempt of the Ministry to empower the investors by providing them with an alternative mechanism for redressal of their grievances through the use of Information Technology.

A brief of the grievance data and reach of helpline since its launch till December 26, 2009 is given below: